Thieves Raid Public Storage Units

Posted: 7:58 am EST December 9, 2010Updated: 8:39 am EST December 9, 2010

CHEROKEE COUNTY, Ga. -- A Cherokee County woman found out the hard way that key pads, cameras and locks werent enough to keep her storage unit safe.

A few days ago, Rachael Brannon discovered the roof of her Public Storage unit sliced open, and two flat-screen televisions were missing.

Brannon said a Public Storage front desk worker said another family reported stolen items on Nov. 22. Their unit was next to hers.

We paid extra money for the security we didn't get, Brannon told Channel 2s Erica Byfield.

She is fuming at how the storage facility is handling the matter. She said she doesnt understand why the security measures failed her and why no one called her.

Byfield went to the front desk at Cantons Public Storage looking for answers on Wednesday night, but a worker said she couldnt tell her anything.

Public Storage Vice President Steven Glick told Byfield that the company does not comment on individual cases. He spelled out the companys security measures, but couldnt explain how thieves got past them.

As the trusted leader in the self-storage industry, we care about the safety of our customers and the security of their belongings. That is why, for example, we offer tough, top-quality steel, secure keyed storage locks and require individualized codes to access floors and interior hallways, Glick said. Our properties are also gated and fenced, and managers often live on site. When a crime occurs, we work closely with the local police to apprehend the suspect(s).

Brannon said just wants the thief to know he or she stole from her young son.

An 8-year-old child should not have to learn that people steal stuff. It's not fair for children to go through, Brannon said.

Copyright 2010 by WSBTV.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

All the more reason to learn to say "enough".