Wait Time
You call the number for technical support or (fill in the blank) and get the automated message "your estimated wait time is 3 (fill in the blank) minutes. What do you do during the wait time? Hang up? Keep the phone to your ear and wait patiently until the live person comes on or do something else while you're waiting? Waiting on an answer can involve any of the three at any given time.
Sometimes it's best to hang up. You're psyche is not prepared to hear what's coming (and you know what's coming). Better wait and make that call another time when you're better prepared.
Sometimes sometimes is best to hang on and receive the answer. There could be some truth and knowledge in it for you, that's good for you.
Sometimes it's best to do something else while you're waiting. If anticipating the answer is killing you, but you still want to hear it anyway, occupying yourself in some other ways may be a means of preparation for what you're about to hear.
What are you doing with your wait time today?
